Terms of service

Last updated: 12 November 2026

Draft for review, not published. Highlighted passages are open questions or depend on work that has not shipped yet. See docs/website-legal-review.md.

These terms cover your use of the AdZoom app and the adzoom.app website. AdZoom is operated by AppCommerce LLC, 30 N Gould St, STE R, Sheridan, WY 82801, USA ("AdZoom", "we", "us"). [[QUESTION 9: confirm the entity name and address as they should appear]] "You" means the merchant who installs AdZoom, and anyone who uses it on the merchant's behalf.

By installing or using AdZoom, you agree to these terms. If you do not agree, do not install or use AdZoom. Our privacy policy explains how we handle data and is part of these terms.

1. What AdZoom does

AdZoom runs inside your Shopify admin. It reads your Shopify orders, product costs, and the ad spend of the Meta and Google Ads accounts you connect, matches orders to ads through UTM parameters, and shows revenue, costs, and profit per campaign. [[DEPENDS: slice 3, Google Ads]]

AdZoom only reads data. It does not change your store, your campaigns, your ads, or your budgets.

2. Your account

• AdZoom has no separate login. You use it through your Shopify account and your Shopify permissions.
• You must have the right to install apps on the store and to connect the ad accounts you connect.
• You are responsible for what people with access to your store do in AdZoom.

3. Price, trial, and billing

[[DEPENDS: slice 4, billing]]

• AdZoom has one plan. It costs 49 US dollars every 30 days, or 399 US dollars a year.
• Both options start with a 7-day free trial.
• Shopify bills you, on your Shopify invoice. We do not handle your payment details.
• If you uninstall and reinstall within 30 days, the trial days you had left carry over. After 30 days, a new 7-day trial starts. [[QUESTION 14: confirm that a store that already paid gets no new trial]]
• When the trial ends without a subscription, AdZoom asks you to subscribe before you can use it.
• Shopify's own billing terms apply to charges made through Shopify.

4. Cancelling and refunds

You can cancel by uninstalling AdZoom from your Shopify admin. [[QUESTION 4: refund terms when cancelling the annual plan and the 30-day plan, and whether the word "any time" may be used]]

5. How to use AdZoom

You must not:

• use AdZoom to break the law or the rights of others;
• copy, resell, rent, or sublicense AdZoom or its content;
• try to get around the access limits, security, or billing of AdZoom;
• send AdZoom traffic that harms or overloads it; or
• use AdZoom in a way that breaks the terms of Shopify, Meta, or Google.

We may suspend or end your access if you break these terms. [[QUESTION 11: notice we give before suspending]]

6. Third-party platforms

AdZoom depends on Shopify, Meta, and Google. Your use of them is covered by their own terms, and you must follow those terms. We do not control these platforms. If one changes its service, its data, or its access rules, parts of AdZoom may stop working or change, and we are not responsible for that. You can withdraw AdZoom's access to Meta or Google at any time, in AdZoom or in your account with that platform.

7. Your data

You keep all rights to your data. You give us permission to process it to provide AdZoom to you, as the privacy policy describes. You promise that you have the right to give us that permission, including for your customers' data.

8. Our rights

AdZoom, its design, text, and software belong to AppCommerce LLC and its licensors. We give you a limited, non-exclusive right to use AdZoom for your own business while these terms apply. You must not republish, reproduce, or redistribute content from this website or the app without our written permission, except for your own use of AdZoom.

9. The figures are estimates

The data AdZoom shows comes from you, from Shopify, and from ad platforms. We are not responsible for its accuracy. In particular:

• AdZoom matches orders to ads by the UTM parameters on each order. Orders without parameters, or with parameters that match no ad, cannot be matched. Attribution is last touch.
• Profit depends on the product costs you recorded in Shopify and on your shipping cost setting. Items without a recorded cost are not counted, and AdZoom shows how many orders are affected.
• If your ad account currency differs from your store currency, AdZoom converts amounts at a daily exchange rate from a third-party service. Rates change during the day, so we cannot guarantee the accuracy of converted figures.
• Ad platforms restate their figures after the fact, so numbers can change.

Use the figures as one input to your decisions. They are not financial, tax, or legal advice.

10. Service changes and availability

We work to keep AdZoom available and current, but we do not promise that it will run without interruption or errors, or that it will always be up to date. We may change or remove features.

11. Disclaimer and liability

To the maximum extent permitted by law, we exclude all representations, warranties, and conditions about AdZoom and this website, and AdZoom is provided as it is. Nothing in these terms limits or excludes:

• liability for death or personal injury;
• liability for fraud or fraudulent misrepresentation; or
• any liability that cannot be limited or excluded under applicable law.

To the maximum extent permitted by law, we are not liable for lost profit, lost revenue, lost data, or indirect or consequential loss. [[QUESTION 8: overall liability cap, if any, for example the amount paid in the previous 12 months]]

12. Links to this website

You may link to adzoom.app if the link is not deceptive and does not suggest that we sponsor or endorse you or your products. Do not place our pages in a frame that changes how they look. Do not use our logo or name in a link without our permission. We may ask you to remove a link at any time.

13. Changes to these terms

We may change these terms. We post the new version on this page and update the date at the top. [[QUESTION 11: how and how far in advance merchants are told about material changes]] If you keep using AdZoom after a change takes effect, you accept the new terms.

14. Governing law

[[QUESTION 3: governing law and venue for disputes]]

15. Contact

AppCommerce LLC, 30 N Gould St, STE R, Sheridan, WY 82801, USA.
Email: [[QUESTION 1: support email address]]